We understand the critical nature of your system going down and how that loss of service can impact your operation, so that’s why we offer the Advanced Exchange program. The client sends us their broken product and within 24 hours we send the client a refurbished product so that they can get their system back up as soon as possible.
Within 24 hours our team will mail a refurbished & fully tested unit to the client.
Client receives refurbished unit along with a 1 year guaranteed warranty
Client removes broken unit from their system and mails unit to our Sacramento facility