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Submitting an RMA is quick and easy. Follow the steps below to create or access your account and submit your repair request. If you have any questions, please call 916-928-6000 and a member of our team will be happy to assist you.

Click the SUBMIT RMA button in the upper-right corner.
Step 2.

If you already have an account, click the login link to log in. If you do not have an account, click the Register Now link.

Sign in to your account to submit an RMA.
Step 4.

If you do not have an account, simply create one.

After you log in, you will be directed to your account page, where you can update your contact information, review previously submitted RMAs, and submit a new RMA.
Step 6.

The form will auto-populate your contact information. Simply enter the product information and a description of the issue.

After successfully submitting your RMA, a packing slip/work order will be generated. Print the document and include it with the equipment being shipped.
Step 8.

To access an RMA again, reprint a packing slip, or update information, log in to your account and select the appropriate RMA from your list of submitted RMAs.
Ressetting your account password is easy. So if you’ve forgotten your password or if you had an account on the old Infiniti Wireless website and you need to reset your password on the new site, this how to guide should help you out. If you’re still stuck after reading this guide on how to reset your infiniti wireless website account password feel free to contact the main office number and someone on our team will help reset your password.

Click on the login link in the upper right hand corner.
Step 2.

Click on the Forgot Password link beneath the Login Button.

Type in your email address that associated to your account (same email address from old site) and click submit.
Step 4.

Now go check you email for an automated account password reset link.

When you receive the email, click on the password reset link.
Step 6.

Type in your new password and click submit.

Once successuly reset, you’ll recieve a siccess message like the above.
Step 8.

You’ll also receive a conformation email confirming that you’ve succesfully reset your password.
Infinitiwireless® is a microwave telecommunications EF & I (engineering, furnish & install) company based in Sacramento, California. We specialize in the resale, design, install and support of microwave radio systems. For past 20 years we have offered exceptional support to private entities, commercial companies and government organizations. Read our full story to learn more about Infinitiwireless.